Resources
Glossary
EOR & BPO terms explained.
- EOR (Employer of Record)
- A third party that legally employs staff on your behalf in a country where you don't have an entity, handling payroll, tax, and compliance.
- BPO (Business Process Outsourcing)
- Contracting a business function — like customer support or back-office ops — to an external provider that runs it end-to-end.
- Managed Dedicated Team
- A full-time, exclusive team that works only for your company, where you direct the work but a partner handles employment and HR.
- PEO (Professional Employer Organization)
- A co-employment arrangement where the PEO shares employer responsibilities with you, typically used within a single country you already operate in.
- Partner-of-Record Network
- A vetted network of local employment partners used to deliver EOR services in countries where a provider doesn't have its own entity.
- Retention-First Model
- A pricing and incentive structure where the provider is rewarded for keeping your team in place long-term, not for placing and moving on.